Managing a large portfolio of rooms and coliving spaces isn’t simple. It requires control, real-time visibility, structured processes, and tools that can scale alongside operational growth. Operators must also coordinate multiple locations and diverse resident profiles, making centralized management essential to maintaining efficiency and service quality.

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Kanso Coliving is an established operator in Spain with more than 350 rooms and studio units across Madrid and other regions, primarily serving students and young professionals. To avoid fragmented information across different tools, Kanso decided to consolidate all its units into one centralized system. This case study explores how that centralization, combined with the close support of the Arrento team, became a core pillar of their management model.

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Before Arrento

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Prior to implementing Arrento, Kanso Coliving relied on other systems to manage its properties. While functional, these required juggling multiple platforms at the same time, which led to what they described as an “operational bottleneck” in day-to-day management and limited full oversight of their portfolio.

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“Yes, we’ve used Prinex, we’ve used Salesforce, and we’re currently using Arrento. The reality is that Arrento gives us significant peace of mind because we now have our entire database registered with full continuity. We don’t experience any issues, and ultimately everything is completely under control, which is exactly what we needed most.”
- Óscar García, Sales Manager at Kanso Coliving

The team needed a solution that unified all information into a single platform, eliminated duplication, and allowed comprehensive tracking of properties, tenants, and existing reservations.

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Why they chose Arrento

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Kanso selected Arrento not just as a Property Management System (PMS), but as a partner capable of supporting and simplifying their growth. Implementation allowed them to centralize all operations within one software solution, resolving their previous fragmentation challenges.

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“The best thing we’ve found in Arrento is being able to unify absolutely all our units within one single tool, without needing multiple systems that end up creating daily operational overload. Most importantly, we now have complete oversight of all our properties, tenants, and existing reservations.”
- Óscar García, Sales Manager at Kanso Coliving

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Centralization and full control

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The feature that most transformed their day-to-day operations was data unification. Arrento provides a continuous, accessible database, ensuring full visibility without interruptions or external dependencies.

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This translates into:

• Single database: All property, tenant, and reservation information in one place.

• Complete oversight: Real-time visibility into the status of each unit and booking.

• Operational efficiency: Less time spent on manual management, more focus on growth and resident experience.

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Direct and human support

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Beyond technology, Kanso highlights the ongoing communication with the Lodgerin and Arrento teams as a major differentiator compared to other providers.

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‍“The support we receive from Lodgerin and Arrento, unlike many other companies, is based on direct communication with our contacts. They advise us daily, support us in all software procedures, and help us (...) maintain greater control. Most importantly, we feel heard and supported.”

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This continuous guidance allows the team to resolve questions in real time and refine specific coliving processes.

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‍Impact on daily operations

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With Arrento, Kanso transitioned from a reactive and fragmented management model to a proactive and scalable one. The team has reduced administrative time, maintained full data continuity, and shifted its focus to what matters most: expanding its portfolio toward 1,000+ units currently in the pipeline.

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Centralization has proven especially valuable during peak demand periods, such as student intake seasons and corporate contracts, allowing Kanso to maintain operational control while delivering consistent quality to a multicultural resident base.

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‍A clear recommendation for the sector

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Óscar García confidently recommends Arrento to other operators, from startups to well-established companies.

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‍“Lodgerin and Arrento are valuable for all property owners, especially those just starting out and those with extensive experience in the sector. The ability to have everything properly configured, structured, and under control on a daily basis, combined with the human support we receive from our contacts, makes a real difference.”

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The Kanso Coliving case demonstrates that in coliving, where scale and diversity are standard, centralization is essential. Arrento provides full control, close support, and software that grows alongside the business.

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‍Hear the experience firsthand

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